Frequently Asked Questions

Question 1

What types of prefab houses do you manufacture?

Accepted Answer

We manufacture a wide range of prefabricated buildings including container homes, modular houses, office buildings, dormitories, and specialized structures. All our products are customizable to meet specific requirements and local building codes.

Question 2

How long do your prefab houses last?

Accepted Answer

Our prefab houses are built to last 50+ years with proper maintenance. We use high-quality materials and advanced manufacturing techniques, backed by a 10-year structural warranty. Many of our buildings exceed traditional construction durability.

Question 3

Are your buildings compliant with international building codes?

Accepted Answer

Yes, our buildings comply with various international standards including CE certification, ISO standards, and can be adapted to meet local building codes in North America, Europe, Australia, and other regions.

Question 4

What is the size range of houses you can build?

Accepted Answer

We can manufacture anything from small 20ft container homes (160 sq ft) to large multi-story complexes over 10,000 sq ft. Our modular system allows for virtually unlimited expansion possibilities.

Question 5

What is the minimum order quantity?

Accepted Answer

We accept orders starting from a single unit. However, for international shipping efficiency, we recommend orders of 2-4 units or more. Volume discounts are available for larger projects.

Question 6

How long does the order process take from inquiry to delivery?

Accepted Answer

The complete process typically takes 6-10 weeks: 1 week for design and quote, 1-2 weeks for contract and approvals, 3-6 weeks for manufacturing, and 1-2 weeks for shipping (depending on destination).

Question 7

What information do you need for a quote?

Accepted Answer

Please provide: intended use, approximate size, number of rooms, location/destination, special requirements, timeline, and budget range. The more details you provide, the more accurate our quote will be.

Question 8

Do you ship worldwide?

Accepted Answer

Yes, we ship to over 80 countries worldwide. We have extensive experience with international logistics, customs procedures, and can arrange door-to-door delivery to most locations.

Question 9

What are the shipping costs and how are they calculated?

Accepted Answer

Shipping costs depend on destination, size, weight, and quantity. We provide detailed shipping quotes including all fees, customs duties, and insurance. Costs typically range from $3,000-$8,000 per container.

Question 10

How are the buildings packaged for shipping?

Accepted Answer

Buildings are flat-packed or pre-assembled depending on size. We use specially designed packaging to protect against moisture and damage during transit. Each shipment includes detailed assembly instructions and materials lists.

Question 11

How much customization is possible?

Accepted Answer

Our buildings are highly customizable. We can modify layouts, add windows and doors, change exterior finishes, upgrade insulation, add plumbing and electrical systems, and incorporate special features based on your needs.

Question 12

Can you provide 3D designs before production?

Accepted Answer

Yes, we provide detailed 3D renderings and technical drawings for approval before production begins. This includes floor plans, elevations, and interior/exterior visualizations to ensure the design meets your expectations.

Question 13

What customization options affect the price most?

Accepted Answer

Major price factors include: size increases, high-end finishes, complex electrical/plumbing systems, energy-efficient upgrades, structural modifications, and special certifications. We'll provide transparent pricing for all customizations.

Question 14

Do you provide installation services?

Accepted Answer

Yes, we offer installation services in select regions and can recommend certified local contractors elsewhere. Our installation team ensures proper assembly, weatherproofing, and connection to utilities.

Question 15

What site preparation is required?

Accepted Answer

Sites need a level foundation (concrete slab, piers, or pads), utility connections planned, and clear access for delivery trucks and cranes. We provide detailed site preparation guidelines with every order.

Question 16

How long does installation take?

Accepted Answer

Installation typically takes 1-3 days for standard units, depending on complexity and weather conditions. Larger or more complex buildings may require 1-2 weeks. We'll provide accurate timelines during planning.

Question 17

What warranty do you provide?

Accepted Answer

We provide a 10-year structural warranty, 2-year warranty on manufacturing defects, and component warranties as per manufacturer specifications. This covers materials, workmanship, and structural integrity.

Question 18

What does the warranty cover?

Accepted Answer

Our warranty covers structural defects, manufacturing issues, material failures, and weatherproofing problems. It does not cover damage from improper installation, normal wear and tear, or modifications made after delivery.

Question 19

How do I make a warranty claim?

Accepted Answer

Contact our customer service team with photos and description of the issue. We'll assess the claim and arrange for repair, replacement, or compensation as appropriate. Most warranty issues are resolved within 30 days.

Question 20

Do you work with distributors and resellers?

Accepted Answer

Yes, we welcome partnerships with distributors, resellers, and dealers worldwide. We offer competitive wholesale pricing, marketing support, and training programs for qualified partners.

Question 21

What payment methods do you accept?

Accepted Answer

We accept bank transfers (T/T), letters of credit (L/C), and PayPal for smaller orders. Payment terms are typically 30% deposit, 40% during production, and 30% before shipping.

Question 22

Do you provide financing options?

Accepted Answer

While we don't provide direct financing, we can recommend financing partners and work with your financial institutions. We also offer flexible payment schedules for large orders and long-term partnerships.

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Do you work with distributors and resellers?

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Do you work with distributors and resellers?

What payment methods do you accept?

Do you provide financing options?